Customer service

Cash withdrawal

A Nordea ATM is located right outside the Forum entrance. In Forum, we accept Dankort at the box office and Diners, Visa and Eurocard as payment in the restaurant.

Cloak Room

At all trade fairs, exhibitions and concerts there is a staffed cloak room for your convenience, usually located in the foyer.
The price is DKK 30,- per item. Pay with cash or credit card.

Due to limited capacity, we cannot guarantee space for every visitors’ items. 

Handicap facilities

A lift for wheelchairs is located at the stairs by the entrance. Restrooms for the disabled are located to the left of the stairs in the hall

For concerts and shows you must purchase a special wheelchair ticket. There is a limited number of wheelchair tickets on sale, via the official ticket provider.

We cannot guarantee that you will get access to the hall in a wheelchair if you do not have this special wheelchair ticket. This is due to safety regulations, based on a possible evacuation situation.

Lost items

Items lost during fairs and exhibitions
  • During: Items can be collected during opening hours at the organizers’ office.
  • After: When the event is over, lost items can be collected at Bella Center Copenhagens reception. Opening hours: Monday through Thursday 8am – 4:30pm and Fridays from 9am till 3pm.
  • Contact Bella Center Copenhagen: call us at +45 3252 8811 or send an email to
Items lost during concerts
  • During: Items can be picked up in the cloakroom during the show.
  • The following workday: Call us at +45 32 47 20 00 or send an email to
Lost items are kept a maximum of 14 days after the event.

Recommended hotels

Staying the night? Here are some of our recommended hotels:

AC Hotel Bella Sky Copenhagen

Copenhagen Marriott
Crowne Plaza Copenhagen Towers

Tickets for Forum

There are several ways in which you may order tickets for an event in Forum. The locations at which you can purchase the tickets vary from event to event. The locations are listed on the web site under the specific event.

Via Billetlugen
Via Billetnet
Via Ticketmaster 

Valid at all concerts

Bottles, cans, beverages, cameras, tape recorders, video equipment, weapons and fireworks are not allowed in Forum.

There is limited cloakroom capacity. Price each DKK 30 per piece of clothing. Credit cards are not accepted.


Here you see a standard seating map over Forum
For updated plans contact your ticket provider